Please find below our trading arrangements around the upcoming festive period and Bank Holidays to help you plan your orders and deliveries.
Christmas Bank Holiday arrangements
- Depots and Contact centres will be closed on the following Bank Holidays: Wednesday 25th December 2024 and Thursday 26th December 2024
- Contact Centres will be open, and deliveries will recommence on:
Friday 27th December 2024 - Contact Centres will be closed from 3pm on Tuesday 24th December 2024
- If you have been scheduled for a delivery on Friday 27th December 2024, the order must be processed by your cut-off time on either Monday 23rd (Order on day 1 for delivery on day 3) or Tuesday 24th December (Order on day 1 for delivery on day 2).
- A revised postcode delivery schedule will be in operation between Monday 23rd December 2024 – Friday 27th December 2024.
- If your usual delivery is only on a Wednesday and/or Thursday, you will be allocated an alternative delivery day. More details can be provided by your Account Manager if needed.
New Year's Bank Holiday arrangements:
- Depots and Contact Centres will be closed on the following Bank Holiday:
Wednesday 1st January 2025 - Contact Centres will be open, and deliveries will recommence on:
Thursday 2nd January 2025 - Contact Centres will be closed from 3pm on Tuesday 31st December 2024.
- If you have been scheduled for a delivery on Thursday 2nd January 2025 the order must be processed by your usual cut-off time on Monday 30th December (Order on day 1 for delivery on day 3) or Tuesday 31st December (Order on day 1 for delivery on day 2).
- A revised postcode delivery schedule will be in operation between Monday 30th December 2024 and Friday 3rd January 2025.
- If your usual delivery is only on a Wednesday, you will be allocated an alternative delivery day. More details can be provided by your Account Manager if needed.
- If you need to call us, please get in touch with our Contact Centre, who will be happy to confirm your delivery arrangements. They operate Monday - Friday, 08.30am – 17.00pm.
Bibendum Contact Centre: 0845 263 6924
Your Account Manager will also be happy to discuss your delivery schedule with you.
Bibendum Wine Online customers can continue to order 24/7 at https://www.bibendum-wine-online.co.uk/ where you’ll be advised of your next available delivery day on checkout.
The Bibendum team wishes you a very happy & profitable trading period.